Privacy Policy

Effective Mar 27, 2025

This Privacy Policy describes how TourGuides ("we," "us," or "our") collects, uses, and shares your personal information when you visit or use our website (the "Site") and our services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

  • Personal Information: This includes your name, email, phone number, postal address, and payment information, collected when you interact with the Site.
  • Usage Information: Information about your interactions with the Site, collected via cookies and similar technologies.
  • Device Information: Includes IP address, browser type, operating system, and device identifiers.
  • Location Information: Collected with your permission to personalize services.

How We Use Your Information

  • Providing and Improving Services: To process bookings, improve the Site, and support users.
  • Communication: To send updates, newsletters, and marketing materials (you may opt out).
  • Legal Compliance: To comply with applicable laws and regulations.
  • Analytics: To understand user behavior and improve services.

Marketing

We may share your information with the following parties:

  • Tour Guides: To allow them to provide their services to you.
  • Service Providers: For payment processing, analytics, storage, and marketing. We ensure confidentiality and security.
  • Legal Authorities: When required by law.
  • Business Transfers: If part of a merger or sale, your data may be transferred.

Your Choices

  • Access and Correction: You can view and update your personal data via your account or by contacting us.
  • Marketing Communications: Opt out anytime via unsubscribe links or by contacting us.
  • Cookies: Manage preferences in your browser. See our Cookie Policy for more.
  • Location Information: Control this via your device settings.

Data Security

We implement reasonable measures to protect your data, though no online method is entirely secure.

Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect their data. If you believe we have, please contact us.

Changes to this Privacy Policy

We may update this policy. Changes will be posted here, so please review periodically.

Contact Us

If you have any questions, please contact us at info@tourguides.com.